• What can I do when I purchase a product with forzandoArts Electronic License?
• I've paid... Where's my download link?
• My hard drive crashed and I need to print new parts for tomorrow's concert, what do I do?
• I am moving to a new organization, may I transfer my electronic licenses to the new organization?
• I am organizing a symposium or event with ensembles composed of musicians from several organizations, may I "borrow" an electronic license from one of those organizations?

Okay, the legalese in the actual forzandoArts Electronic License can be daunting... so here's what it means in plain English:

What can I do when I purchase a product with forzandoArts Electronic License?

Individual Licenses
You may make ONE hard copy of the electronic product you recieve for your own use, and make any reasonable additional hard copies you need to effectively use it. For instance, you may print out the piece of music for yourself to use, and then make an extra copy of page 5 to facilitate an easier page turn.

Ensemble Licenses
You may make ONE SET of hard copies of the electronic product you receive for ONE ENSEMBLE within your organization. For instance, if you are a director of bands at a high school, you may print one set of parts for your advanced band class. This gives you great flexability... if you have a large clarinet section, then print extra clarinet parts, no problem! You may not, however, print parts for both your advanced band and your intermediate band at the same time, even if both bands will be performing the piece together. If you need parts for both bands at the same time, you will need to purchase a second ensemble license.

I've paid... Where's my download link?

If your payment clears PayPal immediately, you should recieve a link when you are redirected back to the forzandoArts Shop. If it is not there, please log in to your account and check your order status. If your payment is approved, then the download links will appear on that page for seven days.

If you believe your payment went through but your download links have not appeared, please contact us and we will be pleased to help you. Please include the following information:

• The name on the order
• Date of the order
• Order number
• The catalog numbers of the products you purchased with electronic license

My hard drive crashed and I need to print new parts for tomorrow's concert, what do I do?

PANIC!

Okay, just kidding. Please contact forzandoArts and include as much of the following information as you can:

• Your name
• The name on the order
• Date of the order (approximate is fine)
• Order number
• The catalog numbers of the products you have lost

Once we verify your order in our archives, we can send new electronic downloads to you.

I am moving to a new organization, may I transfer my electronic licenses to the new organization?

Yes, but you must also transfer all hard copies associated with your electronic licenses.

I am organizing a symposium or event with ensembles composed of musicians from several organizations, may I "borrow" an electronic license from one of those organizations?

No -- HOWEVER -- please contact forzandoArts directly and we will make a special reduced rate (possibly even free!) depending on the particulars of your event.

Any electronic licenses purchased by other organizations are licensed only to those organizations, and may not be used for for another composite ensemble of musicians from other organizations.